The massive shifts in daily lives occurring in 2020 required lawyers and other service providers to rethink, reimagine and reengineer how they provided their services to their clients, interacted with other professionals, and fulfilled their obligations to their clients. Grace and understanding during the initial learning curve have given way to an expectation of competence. All of this has occurred when none of us know exactly what the future will bring as far as COVID-19 is concerned. We are keenly cognizant that the future - even post pandemic- will never fully return to “the old way of doing things”. New technology, new convenience, even new inconvenience, now dictate a different reality, dictate adaptation, ingenuity, and vision. As professionals, we should and must embrace this and be aiming even higher. We have a unique opportunity to create an even better Collaborative Divorce Process for our clients. In part, because of COVID-19, we have an expanded market for Collaborative Divorce services. Each one of us has a role to play in realizing this new, even better normal.
How can we take the experiences of the past year and improve upon Collaborative Divorce?
How can we make Collaborative Divorce even more client-centric?
How can we improve client experience and satisfaction?
How can we forge new paths?
This is the challenge I present to all of us. To create unforeseen opportunities to both access and the mechanics of the Collaborative Divorce Process.